Contact information
Contact Us
We're here to help with anything related to your order, shipping, returns, or general questions. Reach out and our support team will get back to you as quickly as possible.
Get in touch
Email: trendwalkline@gmail.com
Response time: Within 1–2 business days
Support hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Before you contact us
You may find an instant answer in our help topics below:
- Where is my order? — Check your email for a tracking number. Allow 3–5 business days after shipping for tracking to update.
- Can I change or cancel my order? — Contact us within 24 hours of placing your order. Once processed, changes may not be possible.
- How do I return an item? — Email us with your order number and reason for return. We accept returns within 30 days of delivery.
- My item arrived damaged. — Email us within 7 days of delivery with photos of the item and packaging and we'll make it right.
When contacting us, please include your order number to help us assist you faster.