Privacy policy

This Privacy Policy describes how Walkline ("we", "us", or "our"), operated by SICLOPAY LTD, collects, uses, and shares information about you when you visit or make a purchase from walkline.co (the "Site").

1. Information we collect

When you visit the Site or place an order, we may collect the following types of information:

• Personal identification information: name, email address, phone number, billing and shipping address
• Payment information: credit/debit card details processed securely through our payment provider — we do not store full card numbers
• Order information: products purchased, order history, and transaction details
• Device and usage data: IP address, browser type, operating system, pages visited, and referring URLs
• Cookies and tracking data: see Section 5 below

2. How we use your information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order status, shipping, and support
• Send promotional emails and offers (only if you opted in — you may unsubscribe at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized transactions
• Comply with applicable legal obligations

3. Sharing your information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

• Payment processors to handle transactions securely
• Shipping and logistics providers to fulfill and deliver your orders
• Marketing platforms (such as Meta and Google) to serve relevant ads, subject to their own privacy policies
• Analytics providers to understand how our Site is used
• Legal authorities if required by law or to protect our rights

All third-party partners are required to handle your data in accordance with applicable privacy laws.

4. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for up to 5 years.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and deliver targeted advertising. These may include:

• Essential cookies required for the Site to function
• Analytics cookies (e.g., Google Analytics)
• Advertising cookies (e.g., Meta Pixel, Google Ads)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Site functionality.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at trendwalkline@gmail.com.

7. California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at trendwalkline@gmail.com.

8. Children's privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

9. Third-party links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

Walkline Customer Support
trendwalkline@gmail.com
Operated by SICLOPAY LTD — Spyrou Kyprianou Avenue 14, Lemesos, 3070, Cyprus